Customer Success Specialist – Weekday, Team-Driven Support

Leaders Furniture; Largo (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

401(k) with company match

Employee discounts

Job summary

Leaders Furniture in Florida is seeking a customer service-minded team member to assist shoppers and resolve post-purchase needs. You’ll work Monday through Friday, 8 am to 5 pm, with no weekend shifts, in a calm, supportive environment.

You’ll use our dashboard to keep work organized while coordinating with showrooms, the distribution center, repairs, and vendors. The ideal candidate conveys warmth, clarity in written and spoken communication, and a willingness to learn.

Qualifications

• Warm, positive attitude and love for helping customers.
• Strong verbal and written communication.
• Willingness to learn and find efficient solutions.
• Honesty and reliability.
• Desire to win and humility to improve.
• Customer service/retail experience a plus.

Responsibilities

• Resolve guest needs with helpful communication after delivery.
• Coordinate with showrooms, distribution, repair, and vendors.
• Use an organized dashboard to keep work clear and under control.

Skills

Customer service

Communication

Team player

Reliability

Job description

Leaders Furniture in Florida is seeking a customer service-minded team member to assist shoppers and resolve post-purchase needs. You’ll work Monday through Friday, 8 am to 5 pm, with no weekend shifts, in a calm, supportive environment.

You’ll use our dashboard to keep work organized while coordinating with showrooms, the distribution center, repairs, and vendors. The ideal candidate conveys warmth, clarity in written and spoken communication, and a willingness to learn.