Customer Success Specialist — Order & Sales Support

Page Mechanical Group, Inc.; Midland (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Page Mechanical Group, Inc. is seeking a Customer Success Representative in Midland, Texas. This role involves supporting Account Managers, ensuring customer satisfaction, and fostering long-term relationships. You will handle inquiries, process orders, and maintain organized records to streamline operations.

The ideal candidate will have 1-3 years of experience in customer service or sales support, with strong communication and organizational skills. Proficiency in Microsoft Office and CRM software is essential.

Qualifications

• 1-3 years of experience in an oilfield supply, customer service, or sales support position required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Respond to customer inquiries and process orders efficiently.
• Collaborate with the outside sales team for essential support.
• Maintain relationships with customers through face-to-face interaction.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Interpersonal skills

Proficiency in Microsoft Office

Proficiency in CRM software

Attention to detail

Tools

Oracle (NetSuite)

CRM software

Job description

Page Mechanical Group, Inc. is seeking a Customer Success Representative in Midland, Texas. This role involves supporting Account Managers, ensuring customer satisfaction, and fostering long-term relationships. You will handle inquiries, process orders, and maintain organized records to streamline operations.

The ideal candidate will have 1-3 years of experience in customer service or sales support, with strong communication and organizational skills. Proficiency in Microsoft Office and CRM software is essential.