Customer Success & Solutions Partner

Sealed Air Corporation; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Sealed Air Corporation is seeking a customer service professional in the United States to support sales promotions, installations, and communications while maintaining strong customer relations and resolving claims in accordance with consumer laws.

The role also involves developing organizationwide initiatives to proactively inform and educate customers and crafting improvement plans in response to customer surveys.

Qualifications

• Relocation: No

Responsibilities

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws.
• Develops organizationwide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys

Skills

Customer service

Communication

Sales support

Job description

Sealed Air Corporation is seeking a customer service professional in the United States to support sales promotions, installations, and communications while maintaining strong customer relations and resolving claims in accordance with consumer laws.

The role also involves developing organizationwide initiatives to proactively inform and educate customers and crafting improvement plans in response to customer surveys.