Customer Success & Scheduling Specialist

Hunter Super Techs - TurnPoint; Tempe (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Paid holidays and vacations

Flexible hours

Bonus opportunities

Job summary

Mr. Handyman is seeking an Office Professional to join our fast-paced Tempe, AZ office. You will manage inbound and outbound customer communications and organize work for our Service Professionals, providing timely scheduling and problem resolution.

You should be highly organized with excellent communication skills, be comfortable working independently, and have 2+ years of office experience. We offer competitive pay, advancement opportunities, and flexible hours in a supportive environment.

Qualifications

• 2+ years of experience in an office setting.
• Live within the area.
• Professional communication and phone skills.
• Background check may be required.
• Highly organized and detail oriented.

Responsibilities

• Lead management and scheduling – inbound/outbound customer communications while organizing work and scheduling for Service Professionals.
• Make recommendations and manage expectations with customers during projects.
• Create life-long customers by delivering a best-in-class experience following the Mr. Handyman Way.
• Work with a team in a busy, fast-paced office environment and be self-driven.

Skills

Customer communication

Organization

Independent work

Problem solving

Phone skills

Tools

Office Suite

Excel

Job description

Mr. Handyman is seeking an Office Professional to join our fast-paced Tempe, AZ office. You will manage inbound and outbound customer communications and organize work for our Service Professionals, providing timely scheduling and problem resolution.

You should be highly organized with excellent communication skills, be comfortable working independently, and have 2+ years of office experience. We offer competitive pay, advancement opportunities, and flexible hours in a supportive environment.