Customer Success & Sales Advocate

ATLAS Empowered; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Growth opportunities

Training and mentorship

Team environment

Full-time scheduling

Job summary

ATLAS Empowered is seeking a motivated Customer Service Representative in Nashville. This role blends customer support, relationship building, and sales execution to deliver an excellent customer experience while contributing to company growth.

The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales conversations. If you enjoy a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear

Qualifications

• Previous customer service, sales, retail, hospitality, or call center experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers and handling objections.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude with a strong work ethic.
• Coachable and eager to learn.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound customer communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service experience

Sales experience

Communication skills

Interpersonal skills

Multitasking

Job description

ATLAS Empowered is seeking a motivated Customer Service Representative in Nashville. This role blends customer support, relationship building, and sales execution to deliver an excellent customer experience while contributing to company growth.

The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales conversations. If you enjoy a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear