Customer Success & Relationship Specialist

FASTSIGNS España; Memphis (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

FASTSIGNS Center is seeking a Customer Service Representative to be the initial contact with customers across email, phone, and in-person visits. You will work to build strong relationships, turn prospects into customers, and ensure satisfaction from order to delivery.

The role involves learning to prepare estimates, execute work orders, and ensure timely delivery while contributing to team meetings and local business plans. This is a fast-paced, dynamic environment in the sign industry.

Qualifications

• Experience in customer service preferred.
• Ability to build relationships with customers.
• Strong communication and listening skills.

Responsibilities

• Be the initial contact with current and prospective customers.
• Build long-lasting relationships and turn prospects into customers and long-term clients.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings, execute business and marketing plans.

Skills

Customer service

Communication

Sales

Teamwork

Job description

FASTSIGNS Center is seeking a Customer Service Representative to be the initial contact with customers across email, phone, and in-person visits. You will work to build strong relationships, turn prospects into customers, and ensure satisfaction from order to delivery.

The role involves learning to prepare estimates, execute work orders, and ensure timely delivery while contributing to team meetings and local business plans. This is a fast-paced, dynamic environment in the sign industry.