Customer Success & Relations Specialist

Brian Brashear - State Farm Agent; Taylorsville (KY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health stipend

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Brian Brashear - State Farm Agent in Taylorsville, KY is seeking a personable Customer Relations Representative to deliver exceptional service, manage inquiries, and support sales growth within a collaborative team. Join a community-focused office offering a health stipend, development opportunities, and a pathway to advancement while you build relationships with clients and help protect their families.

You will maintain customer records, coordinate with departments, and contribute to retention

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Job description

Brian Brashear - State Farm Agent in Taylorsville, KY is seeking a personable Customer Relations Representative to deliver exceptional service, manage inquiries, and support sales growth within a collaborative team. Join a community-focused office offering a health stipend, development opportunities, and a pathway to advancement while you build relationships with clients and help protect their families.

You will maintain customer records, coordinate with departments, and contribute to retention