Customer Relations Representative - State Farm Agent Team Member

Kyra Slade; Yaphank (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Kyra Slade - State Farm Agent is looking for a Customer Relations Representative in Yaphank, New York. In this vital role, you will generate exceptional customer experiences and support the growth of a successful insurance agency. Your attention to detail and customer service skills will be crucial.

This position offers a competitive salary, flexible schedule, and opportunities for advancement. You will manage customer inquiries, assist with retention strategies, and coordinate with fellow team members.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Kyra Slade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.