Customer Success & Quotes Specialist

RBC; Franklin (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Airtomic Ducting Solutions in Franklin, IN seeks an Account Management Assistant to support quoting, pricing maintenance, data entry, and customer inquiries. You will be the main contact between customers and Airtomic, helping ensure value and timely responses.

The role emphasizes accuracy, multi-tasking, and teamwork with Account Representatives. Requirements include a high school diploma, strong MS Office skills, and excellent communication. Bachelor's preferred.

Qualifications

• High School Diploma or equivalent experience.
• Ability to multi-task and work under pressure.
• Excellent verbal, writing, listening, and interpersonal skills.
• Detail oriented and organized.
• MS Office proficiency (Outlook, Word, PowerPoint, Excel).
• Strong analytical and decision-making skills.

Responsibilities

• Support quoting, status reports, pricing maintenance, data entry, and order inquiries.
• Act as a primary contact between customers and Airtomic Ducting Solutions.
• Ensure customer needs are met and value is delivered.
• Maintain OEM/repair paperwork and portals.
• Communicate technical information to customers.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Analytical thinking

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Airtomic Ducting Solutions in Franklin, IN seeks an Account Management Assistant to support quoting, pricing maintenance, data entry, and customer inquiries. You will be the main contact between customers and Airtomic, helping ensure value and timely responses.

The role emphasizes accuracy, multi-tasking, and teamwork with Account Representatives. Requirements include a high school diploma, strong MS Office skills, and excellent communication. Bachelor's preferred.