Customer Success & Production Project Lead

CCL Label; Sioux Falls (SD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation and paid time off

Health, dental and vision insurance

401(k) match up to 8%

Life insurance

Disability insurance

Tuition reimbursement

Job summary

CCL Label- Sioux Falls is seeking a Customer Service Project Manager to oversee production from order intake to completion, coordinating between customers, manufacturing, and the sales team.

The CSPM will maintain open communication, schedule projects, and ensure timely, cost-effective delivery while building strong customer partnerships. A related Associate or Bachelor's degree and 2+ years in a similar role are preferred; the team offers comprehensive benefits and room to grow.

Qualifications

• Associates degree in a related field; Bachelor's degree preferred.
• Preferred 2+ years of experience in related role.

Responsibilities

• Oversee production from order intake to completion.
• Coordinate communication between customer, manufacturing and sales.
• Maintain and file project documentation.
• Negotiate with customers and quality when needed.
• Keep customers and internal teams updated on schedules.

Skills

Problem solving

Integrity

Communication

Quality awareness

Report writing

Multitask management

Detail oriented

Time management

Critical thinking

Decision making

Education

Associate degree in related field

Bachelor's degree preferred

Job description

CCL Label- Sioux Falls is seeking a Customer Service Project Manager to oversee production from order intake to completion, coordinating between customers, manufacturing, and the sales team.

The CSPM will maintain open communication, schedule projects, and ensure timely, cost-effective delivery while building strong customer partnerships. A related Associate or Bachelor's degree and 2+ years in a similar role are preferred; the team offers comprehensive benefits and room to grow.