Customer Success Pro - Education & Support (Auburn)

Bonney Staffing; Turner (ME); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Prescription coverage

401k/pension

Job summary

Bonney Staffing in Auburn, ME is hiring a Customer Success Expert to support clients by educating them about services and guiding account setups.

You will help customers create budget plans, enroll in autopay, and provide ongoing support to boost satisfaction and retention. This on-site role offers weekday schedules, competitive hourly pay, opportunities for incentive bonuses, and benefits including health coverage and a retirement plan.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service or account management is a plus.
• Ability to work well in a team environment.

Responsibilities

• Educating customers about available services and upselling solutions.
• Assisting clients in establishing budget plans tailored to their needs.
• Setting up service plans and enrolling customers in autopay.
• Providing ongoing support to ensure customer satisfaction and retention.
• Participating in monthly incentive programs based on onboarding performance.

Skills

Communication

Interpersonal skills

Teamwork

Account management

Job description

Bonney Staffing in Auburn, ME is hiring a Customer Success Expert to support clients by educating them about services and guiding account setups.

You will help customers create budget plans, enroll in autopay, and provide ongoing support to boost satisfaction and retention. This on-site role offers weekday schedules, competitive hourly pay, opportunities for incentive bonuses, and benefits including health coverage and a retirement plan.