Customer Success & Outreach Associate

Power Plus; Perris (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Training and mentoring

401(k) with matching

Paid sick leave

Paid vacation

Job summary

Power Plus in Perris, CA is seeking a customer-service oriented professional to be the first contact for inquiries via phone, email, and web submissions. You will research target customers using tools like LinkedIn and AI platforms, and coordinate with sales across divisions to direct inquiries appropriately.

The role emphasizes strong organization, ownership, and teamwork, with ongoing mentoring and training within a collaborative, results-driven environment.

Qualifications

• Experience in customer service or call center.
• Ability to use multiple tools and AI for prospecting.
• Strong organizational and communication skills.

Responsibilities

• Use Construct Connect, ZoomInfo and AI tools to research target customers.
• Use LinkedIn Sales Navigator and ZoomInfo to identify contacts and set appointments.
• Engage on multiple platforms for mass mailing and outreach.
• Track leads from websites, social media and other sources.
• Serve as first contact for inquiries and direct to appropriate personnel.
• Build rapport with potential clients.
• Submit pre-qualification vendor packets for new/existing clients.
• Provide timely information to sales team.

Skills

Customer service

Multitasking

Organization

Communication

Social media research

Tools

Construct Connect

ZoomInfo

LinkedIn Sales Navigator

MS Office

CRM

Job description

Power Plus in Perris, CA is seeking a customer-service oriented professional to be the first contact for inquiries via phone, email, and web submissions. You will research target customers using tools like LinkedIn and AI platforms, and coordinate with sales across divisions to direct inquiries appropriately.

The role emphasizes strong organization, ownership, and teamwork, with ongoing mentoring and training within a collaborative, results-driven environment.