Customer Success & Order Coordination Specialist

Amphenol Corporation; Yocumtown (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative in Yocumtown, PA to serve as a key liaison between customers and Amphenol FCI. You will manage orders, respond to inquiries, coordinate with internal teams to ensure on-time delivery, and help resolve invoice discrepancies.

This role suits an early-career professional with strong communication and data accuracy skills in a manufacturing environment.

Qualifications

• Associate degree preferred in business, communications, supply chain, or related field.
• 1–2 years in customer service, order management, sales support, or admin roles; internships OK.

Responsibilities

• Provide timely information on pricing, product availability, lead times, and order status.
• Process customer orders accurately through internal systems.
• Coordinate with internal teams to ensure on-time delivery and resolve invoice discrepancies.
• Maintain customer master data and shipping details for accuracy.
• Collaborate with Field Sales and Product Marketing to address issues and support customers.

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

MS Office

ERP / order management

Education

Associate degree in Business / Communications / Supply Chain

Tools

ERP systems

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, seeks a Customer Support Representative in Yocumtown, PA to serve as a key liaison between customers and Amphenol FCI. You will manage orders, respond to inquiries, coordinate with internal teams to ensure on-time delivery, and help resolve invoice discrepancies.

This role suits an early-career professional with strong communication and data accuracy skills in a manufacturing environment.