Customer Service & Planning Specialist — Supply Chain

Amphenol ICC; Harrisburg (Dauphin County); On-site; USD 60,000 - 85,000; Full time

Job summary

Amphenol Communications Solutions (ACS) is seeking a customer-focused professional to support customer accounts, order management, and planning activities, coordinating with customers, internal teams, and global sites to ensure on-time delivery.

The ideal candidate has 5+ years in customer service or supply chain, strong communication, organization, and problem-solving skills, and ERP/order management experience (QAD a plus). Based in Harrisburg, PA.

Qualifications

• 5+ years in customer service or supply chain.
• Strong communication and organizational skills.
• ERP/order management experience; QAD is a plus.

Responsibilities

• Serve as primary contact for customer inquiries about orders, shipments, pricing, and escalations.
• Process orders accurately in ERP systems and monitor status.
• Coordinate with internal teams and foreign sites to ensure on-time delivery.
• Maintain customer master data and supporting documentation.

Skills

Customer service

Communication

ERP systems

QAD

Inventory mgmt

Problem solving

MS Office

Tools

QAD

Job description

Amphenol Communications Solutions (ACS) is seeking a customer-focused professional to support customer accounts, order management, and planning activities, coordinating with customers, internal teams, and global sites to ensure on-time delivery.

The ideal candidate has 5+ years in customer service or supply chain, strong communication, organization, and problem-solving skills, and ERP/order management experience (QAD a plus). Based in Harrisburg, PA.