Customer Success & Operations Specialist

United States Cold Storage, Inc.; Milford (DE); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Educational Assistance after 1 year

Health insurance after 30 days

Life insurance

Descripción de la vacante

United States Cold Storage, Inc. (USCS) is seeking an Office/Administrative role to support CAS Lead and local management. You will assist in customer service, processing inbound/outbound activity, and maintaining efficient office procedures to meet customer and company goals.

The role emphasizes inventory monitoring, training of new staff, and collaboration with IT to optimize office systems while ensuring safety and compliance.

Formación

• High school diploma or equivalent required.
• 1–3 years experience preferred.
• Experience with AS400, SAP, Word, Excel and PowerPoint preferred.
• Experience with warehouse paperwork preferred.

Responsabilidades

• Assist in meeting customer service requirements and build good customer relationships.
• Provide administrative support to warehouse operations, including processing of inbound/outbound activity and reporting.
• Monitor inventory control functions, including product rotation, recalls and reporting.
• Assist in training new office employees.
• Work with IT to maximize use of office systems and improve processes.
• Ensure office sanitation, safety and security compliance per standards.
• Support accounting and general office functions like AP/AR and proposals.

Conocimientos

Excellent communication

PC leadership planning

Attention to detail

Arithmetics and reading

Independent work

Educación

High School Diploma / GED

Herramientas

AS400

SAP

Word

Excel

PowerPoint

Descripción del empleo

United States Cold Storage, Inc. (USCS) is seeking an Office/Administrative role to support CAS Lead and local management. You will assist in customer service, processing inbound/outbound activity, and maintaining efficient office procedures to meet customer and company goals.

The role emphasizes inventory monitoring, training of new staff, and collaboration with IT to optimize office systems while ensuring safety and compliance.