Customer Success & Operations Leader (Supply Chain)

Envista Holdings Corporation; Greenwood (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Envista Holdings Corporation is seeking an experienced supply chain professional to manage end-to-end logistics, forecasting, and procurement strategy for products and services. You will coordinate vendor relationships, optimize warehousing, and ensure compliant movement of goods across borders.

The role emphasizes continuous improvement and efficient customer-facing operations. The position requires strong communication, problem-solving, and the ability to prioritize multiple tasks while

Qualifications

• Relentlessly customer focused; uncovers customers’ needs and drives problem solving.
• Creates followership through collaboration and open dialogue.
• Ability to prioritize tasks in real time and exercise judgment.
• Clear and organized written and verbal communication skills.

Responsibilities

• Develop and foster internal and external customer relationships via phone or email.
• Ensure efficient and accurate completion of basic customer transactions including issue resolution.
• Resolve inquiries, concerns and complaints or refer to another team member as needed.
• Maintain productive cross-functional working relationships.
• Manage the support inbox and respond to emails promptly.
• Resolve technical issues with templates and guidelines.
• Address product and service complaints and escalate as required.

Skills

Customer service

Communication

Prioritization

Microsoft Office

Problem solving

Tools

Outlook

Excel

Word

PowerPoint

Job description

Envista Holdings Corporation is seeking an experienced supply chain professional to manage end-to-end logistics, forecasting, and procurement strategy for products and services. You will coordinate vendor relationships, optimize warehousing, and ensure compliant movement of goods across borders.

The role emphasizes continuous improvement and efficient customer-facing operations. The position requires strong communication, problem-solving, and the ability to prioritize multiple tasks while