Customer Success Manager (Fully Remote)

Not Specified; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Not Specified is seeking an experienced Customer Success professional to coach real estate agents and teams, driving higher lead conversion and sales performance. You will blend customer success, sales coaching, and CRM optimization to deliver scalable results.

Responsibilities include conducting data-driven business reviews to identify growth opportunities, optimizing Follow Up Boss workflows and lead routing, and building playbooks while collaborating with cross-functional teams.

Qualifications

• At least five years of Customer Success experience in real estate or lead generation.
• Extensive Follow Up Boss proficiency and strong analytical skills.
• Fully remote work within the United States.
• Professional growth in a dynamic, entrepreneurial environment.

Responsibilities

• Coach real estate agents and teams to improve lead conversion and sales performance.
• Combine customer success, sales coaching, and CRM optimization to drive results.
• Build scalable playbooks and collaborate with cross-functional teams.

Skills

Customer success

Sales coaching

CRM optimization

Tools

Follow Up Boss

Job description

• You will coach real estate agents and teams to improve lead conversion and sales performance.
• You will combine customer success, sales coaching, and CRM optimization.

Responsibilities:

• Conduct data-driven business reviews and identify growth opportunities.
• Optimize Follow Up Boss workflows, automations, and lead routing.
• Build scalable playbooks and collaborate with cross-functional teams.

Requirements:

• At least five years of Customer Success experience in real estate or lead generation.
• Extensive Follow Up Boss proficiency and strong analytical skills.
• Fully remote work within the United States.
• Professional growth in a dynamic, entrepreneurial environment.

Not Specified

Partner company provides real estate CRM and growth solutions to help agents and teams improve sales performance. It is a growing, remote-first organization with an entrepreneurial and dynamic culture.