Customer Success Manager — Drive Outcomes & Partnerships

Keystone Elite LLC; Newark (NJ); Hybride; USD 55 000 - 74 000; Plein temps

Résumé du poste

Keystone Elite LLC in Newark, NJ is seeking a full-time Customer Success Manager to advocate for customers and maximize value from our solutions. You will nurture relationships, deliver exceptional support, and collaborate with sales and product teams to drive improvements.

The role requires a bachelor’s degree and 2–4 years of relevant experience, with strong communication skills. Office-based environment with potential for remote options; benefits details are not specified at this time.

Qualifications

• Bachelor's degree required and 2–4 years in a similar role.
• Excellent communication and customer-focused mindset.
• Experience coordinating with sales/product teams is a plus.

Responsabilités

• Manage customer relationships and ensure high satisfaction.
• Provide timely, effective support and issue resolution.
• Collect feedback and share insights with product teams.
• Coordinate with cross-functional teams to ensure tasks are completed.

Connaissances

Strong communication

Data analysis

Problem solving

Customer service

Formation

Bachelor's degree

Outils

Microsoft Office

Asana

Trello

Description du poste

Keystone Elite LLC in Newark, NJ is seeking a full-time Customer Success Manager to advocate for customers and maximize value from our solutions. You will nurture relationships, deliver exceptional support, and collaborate with sales and product teams to drive improvements.

The role requires a bachelor’s degree and 2–4 years of relevant experience, with strong communication skills. Office-based environment with potential for remote options; benefits details are not specified at this time.