Customer Success Manager — Drive Growth & Experience

Clayton Homes (New); Belton (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K with company match

Tuition reimbursement

Paid parental leave

Volunteer time off

Job summary

Clayton Homes is seeking a Customer Success Manager in Belton, TX to build strong partnerships with customers and field teams. You will drive value by aligning product, service, and inventory initiatives with customer needs.

Responsibilities include developing market strategies, guiding sales growth, and coaching retail partners on digital channels to boost engagement and referrals. A strong communicator with data-driven mindset will excel in this role.

Qualifications

• Associate degree with business, sales, economics, marketing, or similar data-driven studies.
• Bachelor’s degree is a plus for more senior opportunities.
• Strong communication and analytical skills are essential.

Responsibilities

• Develop market insights and strategic plans for assigned territories.
• Drive sales and growth to support home-building facilities’ production goals.
• Train and support partners on social, digital media best practices.
• Maintain product and promotions knowledge to maximize value for customers.

Skills

Communication

MS Office

Data-driven

Self-starter

Education

Assoc degree

Bachelor’s a plus

Tools

MS Office Suite

Job description

Clayton Homes is seeking a Customer Success Manager in Belton, TX to build strong partnerships with customers and field teams. You will drive value by aligning product, service, and inventory initiatives with customer needs.

Responsibilities include developing market strategies, guiding sales growth, and coaching retail partners on digital channels to boost engagement and referrals. A strong communicator with data-driven mindset will excel in this role.