Customer Success Manager, Commercial (Fully Remote)

Chainguard; USA; Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Remote coworking stipend

Phone stipend

Internet stipend

100% health, vision, dental covered

Unlimited time off

18 weeks parental leave

Zusammenfassung

Chainguard is a remote-first company delivering trusted, hardened, and production-ready builds of open source software to secure software supply chains for Fortune 500 enterprises and global leaders.

We are seeking a results-driven Customer Success professional to manage onboarding, adoption, and ongoing success for commercial customers, while coordinating with internal teams to secure renewals and expansion opportunities.

Qualifikationen

• 2+ years in Customer Success, TAM, or Professional Services.
• Domain knowledge in DevSecOps, AppSec, containers, or supply chain security.
• High autonomy, emotional intelligence, and entrepreneurial mindset.
• Remote-first culture with coworking, phone, and internet stipends.
• 100% covered health, vision, and dental premiums.
• Unlimited flexible time off and 18 weeks paid parental leave.

Aufgaben

• Lead post-sales onboarding, adoption, and account management for commercial customers.
• Partner with internal teams to drive renewals and expansion.

Kenntnisse

Customer Success

TAM

Professional Services

Jobbeschreibung

• Lead post-sales onboarding, adoption, and account management for commercial customers.
• Partner with internal teams to drive renewals and expansion.

What We're Looking For:

• 2+ years in Customer Success, TAM, or Professional Services.
• Domain knowledge in DevSecOps, AppSec, containers, or supply chain security.
• High autonomy, emotional intelligence, and an entrepreneurial mindset.
• Remote-first culture with coworking, phone, and internet stipends.
• 100% covered health, vision, and dental premiums.
• Unlimited flexible time off and 18 weeks paid parental leave.

Chainguard provides trusted, hardened, and production-ready builds of open source software to help organizations secure their software supply chain. The company is venture-backed, founded by industry experts, and serves Fortune 500 enterprises and global leaders.