Customer Success Manager A24 Renton, WA

Jamdanceacademy; Renton (WA); Hybrid; USD 116,000 - 181,000; Full time

Benefits offered by this job

Hybrid work

Paid learning days

Mentor focused on Upselling growth

Job summary

A24 is hiring a Customer Success Manager in Renton, WA. This role is hybrid, offering a strong path for growth while leveraging Talkdesk expertise and a focus on data-driven outreach. You will own client success initiatives, drive upsell opportunities, and mentor teams on best practices.

Salary ranges from $116,000 to $181,000 annually, with learning days and mentorship to accelerate growth. The ideal candidate brings 8+ years of building trust and a practical, no-ego approach to execution.

Qualifications

• 8+ years building trust in sales/marketing context.
• Proven aptitude with Talkdesk platform.
• Ability to turn jargon into plain English for stakeholders.
• Experience delivering structured follow-up and outreach strategies.
• Willingness to execute the boring 20% that yields big results.

Responsibilities

• Support manager account executives with prospecting and follow-up strategy.
• Report on attribution and channel ROI to inform the budget cycle.
• Stand up email sequences that get opened and read.
• Identify and pursue new business opportunities throughout WA.
• Create and optimize a referral program for A24 customers.

Skills

Strong communication

Ownership mindset

Attention to detail

Prospecting & follow-up

Tools

Talkdesk

Job description

A24 wants a Customer Success Manager who knows that the best Data Entry is the kind a buyer never notices working. Own your projects, earn $116,000 - $181,000, and grow with a team that turns 7 years of Customer Feedback Analysis into real results.

Key Responsibilities

• Support manager account executives with prospecting and follow-up strategy
• Report on attribution and channel ROI to inform the $116,000 - $181,000 budget cycle
• Stand up email sequences that get opened, not buried
• Identify and pursue new business opportunities throughout WA
• Stitch together a referral program A24 customers want to share

What You'll Bring

• Proven aptitude for Talkdesk, ideally near Renton, WA
• A no-ego bias toward action, balanced by knowing when to wait
• Practical Talkdesk skills sharpened in a part-time setting
• A communication style that translates jargon back into plain English
• 8+ years building trust the slow, unglamorous way
• The discipline to finish the boring 20% that makes the rest matter
• Hands-on Attention to Detail experience that survives a whiteboard interview

At the heart of A24 is a high-trust belief that great sales marketing software should feel effortless. Curiosity outranks credentials on this sales marketing team, so bring questions, not just answers.

This Renton, WA role comes with $116,000 - $181,000, hybrid work, paid learning days, and a mentor focused on your Upselling growth.

Live in Renton, WA as of this hour, with reviews ongoing.