Enterprise Account Executive, Mixed Industries

Talkdesk; United States; On-site; USD 270,000 - 320,000; Full time

Benefits offered by this job

Health Insurance

Uncapped Paid Time Off

Paid Holidays

401(k) plan

Job summary

A technology company is seeking an experienced sales professional to drive significant revenue growth. You will be responsible for managing the sales process and building relationships with clients. The ideal candidate has over 5 years of experience in new business sales, particularly with SaaS solutions, and can effectively communicate and negotiate at the executive level.

Qualifications

• 5+ years of direct sales experience with a quota.
• Experience selling SaaS-based solutions to senior management.
• Strong analytical capabilities and deal-making skills.

Responsibilities

• Manage and execute the sales process to meet revenue targets.
• Develop a sales strategy and ensure consistent achievement of objectives.
• Build relationships with prospects, customers, and partners.

Skills

New business sales

Relationship building

Analytical skills

Communication skills

Negotiation skills

Education

Bachelor’s Degree

Job description

About Talkdesk

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve, and we give back to our community by volunteering our time, supporting non‑profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding and a valuation of more than $10 billion, we are on the Forbes Cloud 100 list and ready to accelerate our success in a new decade of transformational growth.

Our Principles

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

Responsibilities

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process.
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short‑ and long‑term for your coverage model.
• Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community.
• Build and align with the Talkdesk sales Go‑to‑Market plan to develop and own accountability for the region’s market segmentation and targeted accounts.
• Communicate accurate and realistic forecast information to the management team per our process and policy.
• Communicate market reaction and needs back to the business in a productive manner.
• Engage proactively in problem‑solving across functional areas instead of bringing issues to the factory doorstep.
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues.

Requirements

• Travel required: 50%+.
• 5+ years of new business, direct sales experience, carrying a quota.
• Prior success selling SaaS‑based solutions, managing complex sales practices and solution‑based selling to CXO, senior management and director‑level individuals at enterprise‑level prospects.
• Strong analytical and business deal‑making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully.
• Demonstrated track record of successfully planning, developing, and implementing new business opportunities.
• Proven ability to grow revenues to a substantial level and scale bookings growth and net‑new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract development experience.
• Comfortable operating in a fast‑paced, dynamic startup environment.
• Bachelor’s Degree preferred.

Pay Range (OTE)

$270,000 – $320,000

Other Types of Pay

Based on level and role the employee may be eligible for long‑term incentives in the form of equity and short‑term incentives.

Benefits

• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
• Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
• Paid Holidays: Talkdesk offers 14 paid holidays each year.
• Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
• Retirement Benefits: 401(k) plan.

Method of Application

Apply online.

Application Window

The application window is expected to close at least 5 days from the posting date.

All questions or concerns about this posting should be directed to the Talent team at [e-mail].

Work Environment and Physical Requirements

Primarily office‑environment work, extended periods of sitting or standing, computer‑based work. Limited lifting, and equipment usage limited to computer‑related equipment (keyboards, mouse, etc.).

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.