Customer Success Manager

Net2Source Inc.; San Francisco (CA); Remote; USD 70,000 - 80,000; Full time

Job summary

Join a dynamic team as a Customer Success Manager, where you'll nurture relationships with Fortune 500 clients and ensure their staffing needs are met. This role is pivotal in building trust and expanding market share. You'll leverage your extensive experience in account management and recruiting to deliver tailored solutions. With a focus on collaboration, you'll work closely with delivery teams to ensure successful placements. Enjoy the benefits of uncapped commissions and comprehensive health coverage while making a significant impact in a fast-paced environment. This is an exciting opportunity for a self-driven professional looking to thrive in a rewarding career.

Benefits

Uncapped Commissions

100% Health Coverage

Dental Coverage

Vision Coverage

Qualifications

• 10+ years in Staffing & Recruiting, 7+ years in account management.
• Strong understanding of VMS and MSP accounts.

Responsibilities

• Serve as the primary contact for Fortune 500 clients.
• Build long-term client partnerships and provide solutions.
• Manage activities using CRM/ATS.

Skills

Account Management

Staffing & Recruiting

Interpersonal Skills

Communication Skills

Negotiation Skills

Problem-Solving Skills

Relationship Building

Fast-Paced Environment

Tools

ATS

CRM (Job Diva)

Job description

This range is provided by Net2Source Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from Net2Source Inc.

Job Title: Customer Success Manager

Location: Remote from Bay Area, CA

Do you love developing and nurturing great relationships?

As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S.

Qualifications:

• Must have 10+ years of overall experience in Staffing & Recruiting Industry and 7+ years in account management, preferably with Life Sciences MSP clients.
• Hands-on recruiting experience with progression to account/client relationship management.
• Strong understanding of working with VMS and MSP accounts.
• Experience with Hybrid/Offshore delivery models is a plus.
• Proven staffing, recruiting, and account management experience supporting client/MSP programs from a supplier side.
• Excellent interpersonal, communication, negotiation, and problem-solving skills.
• Strong reputation and relationship-building abilities.
• Ability to work in a fast-paced, target-driven environment.
• Self-driven and highly motivated.
• Proficiency in ATS and relevant software.

Key Responsibilities:

• Serve as the primary contact for Fortune 500 clients.
• Build long-term client partnerships, understand challenges, and provide solutions.
• Expand market share and establish trust as a staffing partner.
• Qualify new job orders and coordinate with delivery teams.
• Present candidates, follow up for feedback, and coordinate interviews and onboarding.
• Manage activities using CRM/ATS (Job Diva).
• Conduct client visits to build rapport and gather critical information.

Additional Requirements:

• Willingness to travel nationally and support clients from their offices.
• Availability to work outside regular hours if needed.

Benefits:

• Uncapped commissions.
• 100% health, dental, and vision coverage.

Apply now or email your resume to [e-mail]. We look forward to hearing from you!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Strategy/Planning, Customer Service, Human Resources

Industries

• IT Services and Consulting, Staffing and Recruiting, Human Resources Services