Customer Success Manager

Energy Innovation Corp; Lake Charles (LA); On-site; USD 84,000 - 134,000; Full time

Benefits offered by this job

Structured mentorship program

Job summary

ExxonMobil in Lake Charles, LA is seeking a Customer Success Manager to own the lifecycle of high-potential accounts. With 6 years of experience, you will join a full-time role paying $84,000 - $134,000, where ownership and momentum matter.

You will collaborate with finance and sales to align strategies, lead trade shows and local events across Louisiana, and mentor junior team members as part of a structured growth path. This role emphasizes clear communication and brand stewardship.

Qualifications

• 6+ years of experience in sales marketing or customer success.
• Strong public speaking and mentoring abilities.
• Clear communication that translates jargon into plain English.
• Proven leadership guiding manager-level initiatives.

Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Run point on trade shows and pop-ups throughout LA
• Partner with customer satisfaction surveys to align content with demand-generation goals
• Carry the brand voice into every cold call and caption
• Read intent data and route Lake Charles hot leads first

Job description

We empower our sales marketing team to experiment boldly, and this Customer Success Manager seat is where that work begins. With 6 years of experience under your belt, you'll step into a full-time position paying $84,000 - $134,000 where ownership and momentum matter.

Key Responsibilities

• Talk numbers with finance, then talk vision with prospects
• Run point on trade shows and pop-ups throughout LA
• Partner with Customer Satisfaction Surveys specialists to align content with demand-generation goals
• Carry the brand voice into every cold call and every caption
• Read intent data and route the Lake Charles hot leads first

What You'll Bring

• Equal parts Public Speaking depth and Mentoring curiosity
• A communication style that translates jargon back into plain English
• The kind of listening that makes the other person feel heard
• Proven leadership experience guiding manager-level initiatives

We are ExxonMobil, a proudly-nerdy sales marketing company headquartered in Lake Charles, LA. We default to documenting decisions so LA and remote teammates stay equally in the loop.

This manager role pays $84,000 - $134,000 and comes with structured mentorship designed to sharpen your Public Speaking and Mentoring over time.

Our hiring manager is personally reviewing every Customer Success Manager application that comes in.

The candidates who apply early at ExxonMobil are the ones we remember, so be early.