Customer Success Lead | Remote Options & Client Impact

GetJobSmart; Pittsburgh (Allegheny County); On-site; USD 100,000 - 151,000; Full time

Benefits offered by this job

Benefits package

On-site Pittsburgh office

Job summary

Quartz Global Solutions in Pittsburgh, PA seeks a full-time Customer Success Manager to onboard clients, provide ongoing support, and strengthen relationships. The role collaborates with the sales team to align client needs with product goals and ensure satisfaction.

The ideal candidate has a bachelor’s degree, strong data-analysis skills, and excellent communication. Office-based with potential remote options based on policy.

Qualifications

• Bachelor's degree in a relevant field and strong data analysis skills.
• Experience in customer success or client relationship management.
• Excellent communication and interpersonal abilities.

Responsibilities

• Managing client relationships
• Onboarding new clients
• Providing ongoing support
• Addressing client issues
• Collaborating with sales team

Skills

Client relationships

Onboarding

Customer support

Issue resolution

Sales collaboration

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Data analysis tools

Job description

Quartz Global Solutions in Pittsburgh, PA seeks a full-time Customer Success Manager to onboard clients, provide ongoing support, and strengthen relationships. The role collaborates with the sales team to align client needs with product goals and ensure satisfaction.

The ideal candidate has a bachelor’s degree, strong data-analysis skills, and excellent communication. Office-based with potential remote options based on policy.