Customer Success Intern - Projects & Analytics

apexanalytix-careers; Greensboro (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

apexanalytix in Greensboro, NC seeks a dynamic Customer Success Intern to support the team on project coordination, data tracking, and vendor communications. You will work closely with experienced colleagues to ensure project milestones are met and client needs are understood.

You are pursuing a Bachelor's or Master's in Business or Economics, Excel and PowerPoint proficient, with strong communication and an independent, detail-oriented approach.

Qualifications

• Pursuing Bachelors or Masters in Business, Economics, or other related major.
• Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
• Familiarity with PowerPoint to create engaging presentations.
• Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
• Self-starter mentality with the drive to take initiative and tackle tasks independently.
• Strong attention to detail to ensure accuracy and precision.
• Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.

Responsibilities

• Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
• Updating supplier API spreadsheets to maintain formal tracking
• Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
• Reviewing client contracts to ensure compliance and understanding of project requirements.
• Assist with customer-success related projects and initiatives that elevate the experience for our clients.

Skills

Strong interpersonal skills

Self-starter mentality

Attention to detail

Cross-functional collaboration

Effective communication

Education

Pursuing Bachelor's or Master's in Business, Economics, or related major

Tools

Excel

PowerPoint

Job description

apexanalytix in Greensboro, NC seeks a dynamic Customer Success Intern to support the team on project coordination, data tracking, and vendor communications. You will work closely with experienced colleagues to ensure project milestones are met and client needs are understood.

You are pursuing a Bachelor's or Master's in Business or Economics, Excel and PowerPoint proficient, with strong communication and an independent, detail-oriented approach.