Customer Success Intern

Tanium; Addison (TX); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

401k matching

Communications allowance

Volunteer time off (VTO) after 90 days

Tanium internship program

Job summary

Tanium is looking for a Customer Success Intern to learn from the world’s leading customer success organization. You’ll work closely with a 1:1 mentor and fellow interns on a summer project to drive customer value realization and adoption of Tanium’s platform.

This role follows a hybrid schedule, requiring in-office presence in Addison, TX at least three days per week. The internship pays $27.00 per hour and includes 401k matching and a monthly communications allowance, with opportunities to

Qualifications

• Availability to work full-time from June 7, 2027 – August 13, 2027.
• Undergraduate student currently enrolled in a college or university.
• Eligible graduation dates: December 2027 or Spring 2028.
• GPA of 3.5 or above.
• Able to demonstrate consulting and project management skills.
• Able to demonstrate working knowledge of endpoint technology.
• Able to demonstrate critical thinking skills.
• Skilled at written and verbal communication.
• Naturally team-oriented with a mission-first attitude.
• Excited to learn new technology.

Responsibilities

• Ensure successful business outcomes for customers that lead to world-class retention and expansion by collaborating with an account team.
• Work with senior team members to understand customer complexity and create path to full Tanium adoption and expansion.
• Identify opportunities to expand Tanium into new solution areas within customer processes.
• Support Executive Business Reviews alongside Sales and Solution Engineers.
• Build, manage and maintain strong relationships with customers and partners.
• Undergo detailed training in the Tanium platform and pursue certification.
• Collaborate with mentors and interns on projects.
• Own a project to improve Customer Success efficiency and effectiveness.
• Train in customer-facing sales and presentation skills.
• Shadow full-time Customer Success Managers in daily operations.

Skills

Customer Success

Communication

Teamwork

Problem solving

Education

Undergraduate student status

Job description

The Basics

At Tanium, our Customer Success Interns have the opportunity to learn valuable, real-world experience from the world’s leading customer success organization - responsible for helping the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world. Operating in a highly collaborative team environment, interns will work closely with an assigned 1:1 mentor and other interns on a summer project contributing to our team’s success. A Customer Success Intern can look forward to partnering with senior team members to support customer value realization and use data and qualitative feedback to decide how best to engage resources to drive desired results.

At Tanium, our Customer Success Interns have the opportunity to learn valuable, real-world experience from the world’s leading customer success organization - responsible for helping the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world. Operating in a highly collaborative team environment, interns will work closely with an assigned 1:1 mentor and other interns on a summer project contributing to our team’s success. A Customer Success Intern can look forward to partnering with senior team members to support customer value realization and use data and qualitative feedback to decide how best to engage resources to drive desired results.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX The hourly rate for this internship is $27.00. The hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for 401k matching and a monthly allowance for communications reimbursement.

What You’ll Do

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more
• Work with senior team members to understand the unique complexity and segmentation of the customers Tanium serves and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas
• Support strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members
• Work with senior team members to build, manage and maintain strong relationships with customers, peers and partners
• Undergo detailed training in the Tanium platform with the opportunity to become Tanium certified
• Collaborate with your mentor and other interns
• Own a project designed to support our Customer Success efficiency and effectiveness
• Train in top-quality customer-facing sales and presentation skills
• Shadow our full-time Customer Success Managers in their day-to-day operations
  

We’re Looking For Someone With

• Availability to work full-time from June 7, 2027 – August 13, 2027
• Undergraduate student currently enrolled in a college or university
• Eligible graduation dates: December 2027 or Spring 2028
• GPA of 3.5 or above
• Able to demonstrate consulting and project management skills
• Able to demonstrate working knowledge of endpoint technology
• Able to demonstrate critical thinking skills
• Skilled at written and verbal communication
• Naturally team-oriented with a mission-first attitude
• Excited to learn new technology
  

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security toinnovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visitwww.tanium.comand follow us onLinkedInandX.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.

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