Customer Success Intern: Build Client Impact & Strategy

Acxiom; Conway (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

Acxiom in Conway, Arkansas is seeking a Customer Success Intern to support the client team by developing and implementing client success plans, preparing for meetings, and coordinating cross-functional support.

You will collaborate with the client success team, monitor satisfaction, and research industry trends to anticipate client needs. This internship offers on-site work, flexible hours, and opportunities to grow into future leadership roles.

Qualifications

• Currently pursuing a degree in Business, Marketing, Communications, or a related field.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organizational skills.
• Proficiency in Microsoft Office Suite and CRM software is a plus.

Responsibilities

• Collaborate with the client success team to develop and implement client success plans.
• Monitor client satisfaction and address issues.
• Prepare for internal and external meetings.
• Support team in organizing and conducting client meetings and follow-ups.
• Help identify opportunities for improving client services and processes.
• Maintain up-to-date client meeting artifacts and documentation.
• Assist in managing client relationships and ensuring needs are met.
• Research industry trends and technologies that may impact account performance.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Organizational skills

Microsoft Office

CRM software

Education

Pursuing degree in Business/Marketing/Communications

Tools

CRM software

Microsoft Office Suite

Job description

Acxiom in Conway, Arkansas is seeking a Customer Success Intern to support the client team by developing and implementing client success plans, preparing for meetings, and coordinating cross-functional support.

You will collaborate with the client success team, monitor satisfaction, and research industry trends to anticipate client needs. This internship offers on-site work, flexible hours, and opportunities to grow into future leadership roles.