Customer Success & Inside Sales Specialist

Senergy Petroleum Llc; Arvada (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Senergy Petroleum Llc in Colorado seeks an Inside Sales/Administrative support specialist. You will interact with customers by phone, email or face-to-face, process orders, and provide pricing, product and delivery information.

The role requires strong computer skills, CRM experience, and proficiency in Excel and Word, with the ability to multitask and maintain attention to detail. Prior B2B inside sales experience is preferred.

Qualifications

• Strong computer skills and the ability to learn company systems and processes.
• Strong verbal and written communication skills.
• Proficient in Microsoft Excel and Word.
• Strong customer service skills.
• One year inside sales experience desired.
• Minimum one year of B2B experience.

Responsibilities

• Interact directly with customers by phone, email or in person and respond promptly to inquiries.
• Process orders, forms, applications and requests.
• Provide pricing, product and delivery information upon request.
• Direct requests and unresolved issues to the appropriate resource.
• Utilize Microsoft Dynamics CRM to record customer interactions and actions taken.
• Communicate and coordinate with internal departments.
• Facilitate prospects through new account credit processes.

Skills

Communication

Multitasking

Customer service

Attention to detail

Teamwork

Education

Certificate or diploma in applicable field

Tools

Microsoft Dynamics CRM

Microsoft Excel

Microsoft Word

Job description

Senergy Petroleum Llc in Colorado seeks an Inside Sales/Administrative support specialist. You will interact with customers by phone, email or face-to-face, process orders, and provide pricing, product and delivery information.

The role requires strong computer skills, CRM experience, and proficiency in Excel and Word, with the ability to multitask and maintain attention to detail. Prior B2B inside sales experience is preferred.