Customer Success & Inside Sales Specialist

Senergy Petroleum Llc; Arvada (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Senergy Petroleum Llc is seeking a detail-oriented Administrative Sales Support specialist to assist with order processing, customer inquiries, and coordination across departments in a Colorado operations office.

You will use Microsoft Dynamics CRM along with Excel and Word to manage records, respond to requests, and help move prospects through credit and ordering processes while delivering strong customer service.

Qualifications

• Strong computer skills and ability to learn company systems.
• Excellent verbal and written communication abilities.
• Ability to multitask with high attention to detail.

Responsibilities

• Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly.
• Process orders, forms, applications and requests.
• Provide pricing, product, and delivery information upon request.
• Direct requests and unresolved issues to the appropriate resource.
• Formulate resolution and response to customer issues.
• Utilize Microsoft Dynamics CRM to record customer interactions and actions taken.
• Communicate and coordinate with internal departments.
• Facilitate prospects through new account credit process.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Tools

Microsoft Dynamics CRM

Microsoft Excel

Microsoft Word

Job description

Senergy Petroleum Llc is seeking a detail-oriented Administrative Sales Support specialist to assist with order processing, customer inquiries, and coordination across departments in a Colorado operations office.

You will use Microsoft Dynamics CRM along with Excel and Word to manage records, respond to requests, and help move prospects through credit and ordering processes while delivering strong customer service.