Customer Success Engineer: Data, API & Solutions

Hightouch; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Equity compensation

Flexible working hours

Job summary

Hightouch is looking for a Customer Success Engineering professional in the United States to ensure users maximize their experience with the platform. You'll interact with users through various channels, including email and chat.

The role requires strong organizational skills, a technical background, and a genuine desire to assist customers. This position offers a salary range of $85,000-$110,000 annually along with equity compensation. Join Hightouch and contribute to a customer-first mindset!

Qualifications

• 2+ years in a customer-facing role, technical experience preferred.
• Strong understanding of the technology industry.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure customers derive maximum value from the Hightouch platform.
• Answer questions in various communication channels, including Intercom and Slack.
• Collaborate with various departments across the organization.

Skills

Customer-facing role experience

Technical background

Conversant in SQL

Strong communication skills

Intellectual curiosity

Ability to adapt

Job description

Hightouch is looking for a Customer Success Engineering professional in the United States to ensure users maximize their experience with the platform. You'll interact with users through various channels, including email and chat.

The role requires strong organizational skills, a technical background, and a genuine desire to assist customers. This position offers a salary range of $85,000-$110,000 annually along with equity compensation. Join Hightouch and contribute to a customer-first mindset!