Customer Success Coordinator

Liquid Env Solutions of Texas; Irving (TX); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) matching

Job summary

Liquid Env Solutions of Texas is searching for a Key Account Coordinator to join their hybrid Key Account Solutions Team. In this full-time role, you'll be the primary contact for key customers, providing essential administrative support and enhancing customer experience.

With a starting salary of $25/hr and comprehensive benefits like health and dental insurance, this position offers growth opportunities in a dynamic environment.

Qualifications

• 2+ years of administrative experience (customer service experience a plus).
• Excellent communication, organization, and problem-solving skills.
• Ability to multi-task and work independently while collaborating with a team.

Responsibilities

• Serve as the first point of contact for key account customers.
• Provide administrative support, including scheduling meetings.
• Work closely with multiple teams and departments for account management.
• Assist in onboarding and support of new accounts.
• Analyze data to improve processes and customer satisfaction.
• Identify process improvements for efficiency.

Skills

Organizational skills

Communication skills

Problem-solving skills

Proficiency in Microsoft Office

Customer-first mindset

Multi-tasking ability

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Key Account Coordinator

Hybrid | Full-Time
Salary: Starting at $25/hr

Join Our Team & Make an Impact!

Are you highly organized, detail-oriented, and passionate about delivering top-notch customer support? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want YOU to be a part of our Key Account Solutions Team!

As a Customer SuccessCoordinator, you'll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. You’ll be the primary point of contact for our key accounts, assist with administrative tasks, and help drive efficiency within our team. If you're looking for a role where you can grow, collaborate, and make a real impact, this is the opportunity for you!

What You’ll Do:

• Serve as the first point of contact for key account customers, ensuring smooth communication.
• Provide administrative support, including scheduling meetings, handling correspondence, and managing reports.
• Work closely with multiple teams and departments to ensure accurate and timely account management.
• Assist in the onboarding and support of new accounts.
• Analyze data and provide valuable insights to improve processes and customer satisfaction.
• Take initiative to identify process improvements that enhance efficiency and customer experience.

What You Bring to the Table:

• 2+ years of administrative experience (customer service experience a plus!).
• A bachelor’s degree (preferred but not required).
• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
• Excellent communication, organization, and problem-solving skills.
• Ability to multi-task and work independently while collaborating with a team.
• A proactive, customer-first mindset with great attention to detail.

Why You’ll Love Working Here:

• Competitive salary starting at $25/hr ($52,000/year, non-exempt)
• Monday-Friday schedule (no travel required)
• Comprehensive health, dental, vision, and life insurance
• Generous paid time off and 401(k) matching

Opportunities for growth and development

If you're looking for a dynamic role where your work makes a real impact, we’d love to hear from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.