Customer Success Associate

Budget Blinds, LLC; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Training & development

Job summary

A home service company in the United States seeks an individual who loves working with people and wishes to combine creativity with meaningful client interactions. The position involves conducting in-home consultations, offering expert design advice, and ensuring exceptional customer service. Candidates should have customer-facing experience and be comfortable with measuring tasks. The company values a growth-oriented culture with flexible scheduling options and opportunities for training and development.

Qualifications

• Previous experience in customer-facing roles is preferred.
• Ability to lift 20lbs and measure while on a 6-foot ladder.
• Willingness to stay current on window treatment trends.

Responsibilities

• Complete 2 to 3 in-home consultations each day.
• Offer exceptional customer service and expert design advice.
• Accurately measure windows and place orders for products.
• Respond to emails and phone calls promptly.
• Follow up on all leads and pending sales to closure.

Skills

Customer-facing experience

Ability to climb stairs

Measuring skills

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development

Love working with people? Ready for a role that lets you combine creativity with meaningful client interaction every day?

What You Get

• Benefits: Flexible scheduling options, growth-oriented company.
• Bonuses: Earn extra for client satisfaction, referrals and training milestones.
• Paid Development: Full design and client consultation training to elevate your skills.
• Open Door Policy: Direct access to ownership and a collaborative, creative work environment.

What You'll Do

• Complete 2 to 3 in home consultations each day
• Offer exceptional customer service and expert design advice
• Accurately measure windows and place orders for products
• Respond to emails and phone calls promptly
• Follow up on all leads and pending sales to closure
• Stay current on Window Treatment trends and product changes

Who You Are

• Customer-facing experience preferred
• Must be able to climb stairs and lift 20lbs
• Measure overhead and while on a 6-foot ladder

What to Expect

• Apply and complete two brief audio questions.
• Within 24-48 hours, an in-person interview invite.
• Within 5–7 days, in-person meeting with the owner(s)

Who We Are

Budget Blinds began with a strong passion for building a unique niche in the window covering industry, delivering a highly personalized service to meet the needs of busy consumers in North America. We pride ourselves in creating a non-toxic, transparent, and friendly workplace.

Flexible work from home options available.