Customer Success Associate

Budget Blinds of Norman and OKC Metro; Norman (OK); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling options

Growth-oriented company

Training for skill elevation

Open door policy

Job summary

A local window treatment company in Norman, Oklahoma, is seeking a candidate for in-home consultations to provide exceptional customer service and design advice. The ideal candidate will conduct 2 to 3 consultations per day, measure windows, and ensure order accuracy. This role offers flexible scheduling options and opportunities for growth. Candidates should be comfortable with customer-facing roles and able to lift 20 lbs. Work-from-home options are available as well.

Qualifications

• Customer-facing experience preferred.
• Must be able to climb stairs and lift 20 lbs.
• Measure overhead and while on a 6-foot ladder.

Responsibilities

• Complete 2 to 3 in-home consultations each day.
• Offer exceptional customer service and expert design advice.
• Accurately measure windows and place orders for products.
• Respond to emails and phone calls promptly.
• Follow up on all leads and pending sales to closure.
• Stay current on Window Treatment trends and product changes.

Skills

Customer-facing experience

Climb stairs

Lift 20lbs

Job description

What You Get

• Benefits: Flexible scheduling options, growth-oriented company.
• Bonuses: Earn extra for client satisfaction, referrals and training milestones.
• Paid Development: Full design and client consultation training to elevate your skills.
• Open Door Policy: Direct access to ownership and a collaborative, creative work environment.

What You'll Do

• Complete 2 to 3 in home consultations each day
• Offer exceptional customer service and expert design advice
• Accurately measure windows and place orders for products
• Respond to emails and phone calls promptly
• Follow up on all leads and pending sales to closure
• Stay current on Window Treatment trends and product changes

Who You Are

• Customer-facing experience preferred
• Must be able to climb stairs and lift 20lbs
• Measure overhead and while on a 6-foot ladder

What to Expect

• Apply and complete two brief audio questions.
• Within 24-48 hours, an in-person interview invite.
• Within 5–7 days, in-person meeting with the owner(s)

Who We Are

Budget Blinds began with a strong passion for building a unique niche in the window covering industry, delivering a highly personalized service to meet the needs of busy consumers in North America. We pride ourselves in creating a non-toxic, transparent, and friendly workplace.

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.