Customer Success Advocate: Scheduling & Solutions

Culligan 93IL; Tortugas (NM); Vor Ort; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Employee discounts

Company-paid training

Recognition events

Zusammenfassung

Culligan Water is seeking an individual experienced in customer support and relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs.

To be successful, you should be detail-oriented, organized, and have strong interpersonal and communication skills. This role involves extensive problem solving, order processing, proactive sales support, scheduling service and delivery orders, and coordinating with the operations team

Qualifikationen

• Must have strong written and verbal communication.
• Detail-oriented and organized with good time management.
• Prior customer service experience preferred.
• Proficiency in Microsoft Office.

Aufgaben

• Process orders and manage customer accounts.
• Provide proactive sales support and build relationships.
• Schedule service and delivery orders.
• Coordinate with service/operations teams.
• Follow up with customers and refer grievances as needed.

Kenntnisse

Detail-oriented

Strong communication

Time management

Customer service experience

Ausbildung

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Jobbeschreibung

Culligan Water is seeking an individual experienced in customer support and relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs.

To be successful, you should be detail-oriented, organized, and have strong interpersonal and communication skills. This role involves extensive problem solving, order processing, proactive sales support, scheduling service and delivery orders, and coordinating with the operations team