Customer Success Advocate — Flexible Schedule & Growth

Christian Sepos Insurance Agency; Coraopolis (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Christian Sepos Insurance Agency in Coraopolis, PA is seeking a Customer Service Representative to deliver exceptional service for State Farm clients. You will greet customers, answer questions, and help them understand policies while collaborating with the agent team.

This role emphasizes accuracy, empathy, and the ability to multi-task in a fast-paced office. Training, growth opportunities, and a supportive workplace culture await a motivated candidate who loves helping people protect what

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Empathy

Job description

Christian Sepos Insurance Agency in Coraopolis, PA is seeking a Customer Service Representative to deliver exceptional service for State Farm clients. You will greet customers, answer questions, and help them understand policies while collaborating with the agent team.

This role emphasizes accuracy, empathy, and the ability to multi-task in a fast-paced office. Training, growth opportunities, and a supportive workplace culture await a motivated candidate who loves helping people protect what