Customer Success Advocate

Sealed Air Corporation; Santa Fe Springs (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Sealed Air Corporation in California seeks a dedicated customer service specialist to support sales, coordinate promotions, and assist with installations and communications.

You will help maintain strong customer relations, resolve claims fairly and in line with consumer laws, and contribute to organization-wide initiatives to inform and educate customers. You will also develop improvement plans in response to customer surveys and feedback.

Qualifications

• Experience in customer service and sales support; knowledge of consumer laws is a plus.

Responsibilities

• Provides customer services relating to sales, promotions, installations and communications.
• Maintains good customer relations and resolves claims fairly and effectively.
• Develops initiatives to inform and educate customers across the organization.
• Creates improvement plans in response to customer surveys.

Skills

Customer service

Sales support

Complaint resolution

Job description

Sealed Air Corporation in California seeks a dedicated customer service specialist to support sales, coordinate promotions, and assist with installations and communications.

You will help maintain strong customer relations, resolve claims fairly and in line with consumer laws, and contribute to organization-wide initiatives to inform and educate customers. You will also develop improvement plans in response to customer surveys and feedback.