Customer Success Advocate

BrandEx Partners; Atlanta (GA); On-site; USD 40,000 - 54,000; Full time

Job summary

BrandEx Partners in Atlanta is seeking a proactive customer advocate who loves talking to people and solving problems. You will be responsible for converting customers into passionate evangelists through attentive, in-person interactions.

You will address product, pricing, and availability questions, work with internal departments to meet customer needs, and perform data entry across multiple platforms to ensure seamless service.

Qualifications

• Excellent in-person customer service etiquette and communication skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers in person
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

In-person customer service

Verbal & written communication

Interpersonal skills

Multi-tasking

Organizational skills

Job description

BrandEx Partners in Atlanta is seeking a proactive customer advocate who loves talking to people and solving problems. You will be responsible for converting customers into passionate evangelists through attentive, in-person interactions.

You will address product, pricing, and availability questions, work with internal departments to meet customer needs, and perform data entry across multiple platforms to ensure seamless service.