Customer Service Representative - State Farm Agent Team Member

Kathy Northrop - State Farm Agent; Everett (WA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Zusammenfassung

Kathy Northrop - State Farm Agent is seeking a Customer Service Representative to help customers with policies, coverage options, and inquiries in Everett, WA. You will deliver friendly, accurate information and support the growth of the agency through dependable service.

This role emphasizes detail, multitasking, and teamwork with the agent and staff. Training and development are available, and there are opportunities for advancement for motivated individuals who excel in customer care and

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Jobbeschreibung

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kathy Northrop - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.