Customer Solutions Specialist – On-Site Hiring Event

86 Repairs; Fort Wayne (IN); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Parts Town Pride – virtual tour and文化

Quarterly profit-sharing bonus

Hybrid Work schedule

Team member appreciation events and识别

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options

Health insurance

401k/401k match

Employee assistance programs

Paid time off

Paid holidays

Paid parental leave

Professional development opportunities

Job summary

Parts Town in Fort Wayne is hosting an on-site Customer Solutions Specialist hiring event with on-the-spot interviews. The role supports pricing, quotes, parts identification, shipping, tracking and returns, delivering top-notch service to a high-volume customer base.

You should have at least 1 year of face-to-face or phone customer service experience, strong organization, and solid MS Office skills. English fluency and a friendly, team-oriented attitude are essential.

Qualifications

• 1 year of experience in a face-to-face or over-the-phone customer service role.
• Strong organizational and multitasking skills; computer skills.
• Ability to handle a high volume of in-depth calls while remaining friendly and helpful.
• Proficient in MS Office; not a master but capable.
• Reliable high-speed internet at home.
• Positive, outgoing, team-spirited personality.
• Fluent in English; bilingual a plus.

Responsibilities

• Assist with pricing, quote generation, parts identification, shipping, tracking, and returns.
• Provide top-notch customer service, upholding Parts Town’s high-quality standards.
• Collaborate effectively with customers, manufacturers, and internal departments.

Skills

Customer service

Communication skills

English proficiency

Team player

Interpersonal skills

Tools

MS Office

Job description

Parts Town in Fort Wayne is hosting an on-site Customer Solutions Specialist hiring event with on-the-spot interviews. The role supports pricing, quotes, parts identification, shipping, tracking and returns, delivering top-notch service to a high-volume customer base.

You should have at least 1 year of face-to-face or phone customer service experience, strong organization, and solid MS Office skills. English fluency and a friendly, team-oriented attitude are essential.