Customer Solutions Specialist: Hiring Event (On-Site)

Parts Town; Fort Wayne (IN); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Parts Town Pride

Quarterly profit-sharing bonus

Hybrid Work schedule

Team recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options

Health, dental & vision insurance

401(k) with match

Job summary

Parts Town invites you to an on-site customer solutions interview event in Fort Wayne. The role supports pricing, parts lookup, shipping and returns, delivering outstanding customer service with high attention to detail.

We value enthusiasm, integrity and teamwork. The position offers a comprehensive benefits package, profit-sharing potential and a hybrid work option, with a target start in December 2026 contingent on event results.

Qualifications

• At least 1 year of experience in a face-to-face or phone-based customer service role.
• Strong organizational and multi-tasking skills are required.
• Proficiency in English is essential; bilingualism is a plus.

Responsibilities

• Assist with pricing, quote generation, parts identification, shipping, tracking and returns.
• Provide top-notch customer service while upholding Parts Town's quality standards.
• Handle a high volume of inbound interactions via phone and email, delivering a positive customer experience.

Skills

Customer service

Communication

MS Office

English

Tools

MS Office

Job description

Parts Town invites you to an on-site customer solutions interview event in Fort Wayne. The role supports pricing, parts lookup, shipping and returns, delivering outstanding customer service with high attention to detail.

We value enthusiasm, integrity and teamwork. The position offers a comprehensive benefits package, profit-sharing potential and a hybrid work option, with a target start in December 2026 contingent on event results.