Customer Solutions Specialist: Guide, Solve & Grow

McMaster-Carr; Elmhurst (IL); On-site; USD 103,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement accounts

Parental leave

Paid time off

Home buyer assistance

Adoption and surrogacy assistance

Job summary

McMaster-Carr is seeking broadly skilled, resourceful people to join our team. We value the ability to think and solve for customers, learn across operations, and build a long-term career rather than just a job. Bachelor's degree is required for this role.

Total cash compensation typically ranges from $103,000 - $118,000, including annual cash profit sharing based on company profitability. We offer comprehensive benefits to support employees and dependents, such as medical, dental, and vision

Qualifications

• Bachelor's degree is required for this role.

Responsibilities

• Guide customers quickly and effectively through our extensive product offering.
• Solve urgent delivery and order needs with warehouse and carriers to get customers what they need, when they need it.
• Grow our diverse customer base by leveraging internal and external resources.
• Build long-lasting relationships by anticipating needs and responding to each customer's unique preferences.

Education

Bachelor's degree

Job description

McMaster-Carr is seeking broadly skilled, resourceful people to join our team. We value the ability to think and solve for customers, learn across operations, and build a long-term career rather than just a job. Bachelor's degree is required for this role.

Total cash compensation typically ranges from $103,000 - $118,000, including annual cash profit sharing based on company profitability. We offer comprehensive benefits to support employees and dependents, such as medical, dental, and vision