Customer Solutions

McMaster-Carr; Elmhurst (IL); On-site; USD 103,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement accounts

Parental leave

Paid time off

Home buyer assistance

Adoption and surrogacy assistance

Job summary

McMaster-Carr is seeking broadly skilled, resourceful people to join our team. We value the ability to think and solve for customers, learn across operations, and build a long-term career rather than just a job. Bachelor's degree is required for this role.

Total cash compensation typically ranges from $103,000 - $118,000, including annual cash profit sharing based on company profitability. We offer comprehensive benefits to support employees and dependents, such as medical, dental, and vision

Qualifications

• Bachelor's degree is required for this role.

Responsibilities

• Guide customers quickly and effectively through our extensive product offering.
• Solve urgent delivery and order needs with warehouse and carriers to get customers what they need, when they need it.
• Grow our diverse customer base by leveraging internal and external resources.
• Build long-lasting relationships by anticipating needs and responding to each customer's unique preferences.

Education

Bachelor's degree

Job description

We are looking for broadly skilled, resourceful, and talented people to join our team. Whether you’re an archaeologist, engineer, business student, or thespian, people from a range of backgrounds are successful at McMaster-Carr. We’re interested in your ability to think and find solutions for our customers.

You will learn about many parts of McMaster-Carr’s operations and adapt quickly to new tasks and environments. We look for people who want to build a career, not just fill a job. Over time, success in one area could lead to opportunities in another.

Strong candidates will produce high-quality work efficiently, while thinking creatively and critically to meet new challenges. You will be challenged, and your success will be rewarded.

Make an impact and grow your professional skillset through experiences like:

• Guiding our customers quickly and effectively through our extensive product offering. You will help customers choose products or answer questions, ensuring they can get their jobs done.
• Solving urgent delivery and order needs. This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it.
• Growing our diverse customer base by leveraging internal and external resources. Your work will connect people to the products they need.
• Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences.

A bachelor's degree is required for this role.

Cash Compensation

Total cash compensation typically ranges from $103,000 - $118,000, which includes annual cash profit sharing based on company profitability.

Be Rewarded

We are committed to comprehensive benefits to support employees and their dependents, such as:

• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Industry leading company-funded retirement accounts
• Employee resource groups
• First-time home buyer assistance
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• Paid time off for vacation and personal time

Who We Are

McMaster-Carr is an innovative e-commerce company helping customers build anything because we offer everything. We’ve thrived for over 120 years thanks to our relentless focus on the customer experience, adaptability, and world-class operations. Our curious, exceptional people are always at the center of our evolution, turning new challenges and disruptive technologies into opportunities to learn new skills and get important work done that makes our customers' lives better.