Customer Solutions Specialist

Mcmaster; Princeton (NJ); On-site; USD 103,000 - 118,000; Full time

Benefits offered by this job

Health, dental, vision plans with no?

Company-funded retirement account

Paid parental leave

Paid time off

Job summary

McMaster-Carr is an innovative e-commerce company known for its breadth of inventory and exceptional customer service. We seek broadly skilled, resourceful people who can quickly learn operations and adapt to new tasks.

As a customer-focused team member in New Jersey, you will guide customers through our extensive product offering, solve urgent delivery needs with our warehouse and carriers, and grow our diverse customer base by connecting people to the products they need. Benefits included.

Qualifications

• Bachelor’s degree required.
• Ability to learn across operations and adapt quickly.
• Customer-focused problem solving and communication.

Responsibilities

• Guide customers through our extensive product offering to help them get their jobs done.
• Solve urgent delivery and order needs with our warehouse and carriers.
• Grow our diverse customer base by connecting people to the products they need.
• Build long-lasting relationships by anticipating customer needs and preferences.

Skills

Customer service excellence

Communication skills

Problem solving

Team collaboration

Education

Bachelor's degree

Job description

McMaster-Carr is an innovative e-commerce company known for its breadth of inventory and exceptional customer service. We seek broadly skilled, resourceful people who can quickly learn operations and adapt to new tasks.

As a customer-focused team member in New Jersey, you will guide customers through our extensive product offering, solve urgent delivery needs with our warehouse and carriers, and grow our diverse customer base by connecting people to the products they need. Benefits included.