Customer Solutions Rep — Bilingual CSR I

Liquid Brand; Irving (TX); On-site; USD 29,000 - 32,000; Full time

Job summary

Liquid Environmental Solutions is seeking a Customer Solutions Representative (CSR I) in Irving, TX to be the frontline for customer inquiries and service requests. The role emphasizes professional, warm communication and accurate documentation using Office and reporting tools.

Qualifications include a high school diploma, strong verbal and written skills, and analytical abilities; bilingual English/Spanish preferred. Equal opportunity employer with a focus on safety and compliance.

Qualifications

• High school diploma or equivalent.
• Exceptional verbal, written, and analytical skills.
• Proficiency in Microsoft Office and ability to manage various systems for reporting and case management.
• Bilingual proficiency in English & Spanish preferred.

Responsibilities

• Manage daily customer communications, ensuring professionalism and friendliness.
• Listen actively to customer inquiries and confirm understanding of needs.
• Use a consultative approach to present services and show how solutions meet customer needs.
• Collaborate with a CSR team to achieve call center objectives and exceed customer expectations.

Skills

Verbal communication

Written communication

Analytical skills

Bilingual English/Spanish

Education

High School Diploma

Tools

Microsoft Office

Job description

Liquid Environmental Solutions is seeking a Customer Solutions Representative (CSR I) in Irving, TX to be the frontline for customer inquiries and service requests. The role emphasizes professional, warm communication and accurate documentation using Office and reporting tools.

Qualifications include a high school diploma, strong verbal and written skills, and analytical abilities; bilingual English/Spanish preferred. Equal opportunity employer with a focus on safety and compliance.