Customer Solutions Project Manager – Logistics & Support

ARMADA

Orlando (FL)

Hybrid

USD 80,000 - 120,000

Full time

5 days ago
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Job summary

ARMADA is seeking a Customer Solutions Project Manager in Orlando to own and drive special projects for key customers within the solutions team. You will coordinate logistics, transportation, and initiatives, delivering updates to customer leadership and Support Managers.

Responsibilities include meeting with customer representatives, developing sourcing strategies, coordinating with transport providers, ensuring proper billing support, and collaborating with internal teams to enable new

Qualifications

  • 5-7 years in a supply chain related capacity – distribution, transportation, planning, forecasting, procurement, quality systems, etc.
  • Foodservice industry experience highly desirable
  • A history of personal business success is more vital than a degree – BS/MBA degree in business, engineering, finance, or logistics preferred

Responsibilities

  • Meet with Customer representatives to understand initiative requirements and develop action plans
  • Develop sourcing strategies for QA sensory programs to meet Customer’s defined criteria and minimize total product movements
  • Coordinate with transportation providers to identify cost effective freight solutions to meet Customer objectives
  • Provide white glove coordination and follow up from source to destination relative to issues based on routine tracking and resolution activities.
  • Organize and ensure proper billing/support, including NAP, is provided to AR for invoicing; support issue resolution as needed for collections
  • Coordinate with functional areas within Armada to ensure that necessary operational processes are in place for new business implementations
  • Manages key Customer projects and data in a timely and accurate manner within their proprietary systems
  • Other project management support as assigned.

Skills

Project management
Logistics understanding
Communication skills
Teamwork

Education

BS/BBA in business, engineering, finance, or logistics
MBA preferred

Tools

MS Word
MS Excel
Microsoft Project
Outlook

Job description

ARMADA is seeking a Customer Solutions Project Manager in Orlando to own and drive special projects for key customers within the solutions team. You will coordinate logistics, transportation, and initiatives, delivering updates to customer leadership and Support Managers.

Responsibilities include meeting with customer representatives, developing sourcing strategies, coordinating with transport providers, ensuring proper billing support, and collaborating with internal teams to enable new

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