Customer Solutions Intern - AI, 5G & Cloud Innovation

Ericsson; Plano (TX); On-site; USD 27,552,000 - 41,328,000; Full time

Job summary

Ericsson invites a Customer Solutions Intern to join the CTO organization supporting CU AT&T in Plano, TX. The role blends next-generation networks, AI, cloud tech, and business strategy, offering hands-on experience with technology leaders and strategic planning.

You will contribute to technology strategy, innovation projects, and practical insights for roadmap discussions, while gaining exposure to customer engagement and decision-making shaping connectivity solutions.

Qualifications

• Currently enrolled in a Bachelor's, Master's or PhD program in Computer Science, Electrical Engineering, Telecommunications, or related technical field.
• Analytical mindset with ability to research topics and translate concepts into insights.
• Excellent communication and collaboration skills across technical and business teams.

Responsibilities

• Support enablement of emerging technologies including 5G/6G, AI, cloud-native platforms, automation, and network evolution.
• Assist with technology strategy initiatives, customer-focused innovation projects, and roadmap discussions.
• Prepare clear summaries, recommendations, and presentations for technical and business stakeholders.
• Collaborate with CTO team on network transformation, innovation, and technology planning.
• Use AI-enabled tools to analyze information and improve productivity across projects.
• Gain exposure to customer engagement and how strategic technology decisions shape business outcomes.

Skills

Analytical mindset

Strong communication

Collaboration across teams

Data analysis

Scripting/programming

AI tools familiarity

Education

Enrolled in Bachelors/Master’s/PhD in CS/EE/Telecommunications/related field

Tools

Python

AI tools

Job description

Ericsson invites a Customer Solutions Intern to join the CTO organization supporting CU AT&T in Plano, TX. The role blends next-generation networks, AI, cloud tech, and business strategy, offering hands-on experience with technology leaders and strategic planning.

You will contribute to technology strategy, innovation projects, and practical insights for roadmap discussions, while gaining exposure to customer engagement and decision-making shaping connectivity solutions.