Customer Solutions Intern - AI, 5G & Cloud Innovation

Ericsson GmbH; Plano, Northern (TX, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Ericsson invites a Customer Solutions Intern to join the CTO organization in Plano, TX. You will work across emerging technologies, helping shape connectivity strategies and digital innovation. The role offers hands-on exposure to AI, cloud platforms, and network evolution while supporting business stakeholders.

The program targets Bachelor, Master’s or PhD students in related technical fields, with opportunities to engage in technology planning and strategy development.

Qualifications

• Currently enrolled in a Bachelor's, Master's or PhD program in Computer Science, Electrical Engineering, Telecommunications, Computer Engineering, Data Science, AI, ML, Systems Engineering, Network Engineering, Cloud Computing, or related field.

Responsibilities

• Support enablement of emerging technologies including 5G/6G, AI, cloud-native platforms, automation, and network evolution.
• Assist with technology strategy initiatives and customer-focused innovation projects.
• Prepare clear summaries and presentations for technical and business stakeholders.
• Collaborate with CTO team on network transformation, innovation, and planning.
• Use AI-enabled tools to analyze information and improve productivity across projects.
• Gain exposure to customer engagement and how strategic tech decisions shape business outcomes.

Skills

Strong communication skills

Analytical mindset

Interest in telecom & AI

Education

Bachelor/Master/PhD student in CS/EE/Telecom

Tools

Python

AI tools

Job description

Ericsson invites a Customer Solutions Intern to join the CTO organization in Plano, TX. You will work across emerging technologies, helping shape connectivity strategies and digital innovation. The role offers hands-on exposure to AI, cloud platforms, and network evolution while supporting business stakeholders.

The program targets Bachelor, Master’s or PhD students in related technical fields, with opportunities to engage in technology planning and strategy development.