Customer Solutions Inside Sales Pro

Mira Home; Lindon (UT); On-site; USD 82,656,000 - 137,760,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Weekly catered lunches

Snacks and drinks

Job summary

Mira Home is seeking a Customer Solutions Specialist in Utah to convert inbound leads and follow up on warm referrals, educating customers on Mira’s coverage, pricing, and service value. You’ll set expectations, create long-term value, and help families protect their homes with Mira.

You will handle calls, emails, and messages, document opportunities, and collaborate with operations to ensure smooth onboarding. Competitive base pay plus commission, with strong earning potential and benefits.

Qualifications

• Strong communication, active listening, and problem-solving skills.
• Ability to multitask in a fast-paced, team-oriented environment.
• Familiarity with sales scripts, objection handling, and closing techniques.

Responsibilities

• Handle inbound and outbound sales calls, emails, and messages to generate new business and upsell existing customers.
• Identify customer needs and recommend appropriate services to drive conversions.
• Educate prospects on service offerings, pricing, and value propositions to overcome objections.
• Follow up on leads, quotes, and opportunities to move prospects through the sales pipeline.
• Accurately document interactions and next steps in FieldRoutes.
• Collaborate with operations and field teams to ensure smooth onboarding and service expectations.
• Meet or exceed sales targets, conversion rates, and revenue goals.
• Maintain professionalism, product knowledge, and brand integrity in all interactions.

Skills

Communication

Active listening

Problem-solving

Multitasking

Sales scripts

Closing techniques

Relationship building

Team collaboration

Education

Inside sales training or related programs

Tools

FieldRoutes

NICE CRM

Job description

Mira Home is seeking a Customer Solutions Specialist in Utah to convert inbound leads and follow up on warm referrals, educating customers on Mira’s coverage, pricing, and service value. You’ll set expectations, create long-term value, and help families protect their homes with Mira.

You will handle calls, emails, and messages, document opportunities, and collaborate with operations to ensure smooth onboarding. Competitive base pay plus commission, with strong earning potential and benefits.