Customer Solutions Engineer - A&D, Remote/Hybrid

CoLab; Boston (MA); Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health and dental insurance (USA)

Unlimited PTO

RRSP matching (Canada)

Remote/Hybrid flexibility

Résumé du poste

CoLab seeks a Customer Solutions Engineer to bridge product, sales, and customer success in aerospace and defense contexts. You will map current engineering workflows, drive change management, and tailor CoLab's AI tools to customer standards while communicating value and ROI to diverse stakeholders.

Ideal candidates combine mechanical engineering roots with strong communication, able to collaborate across Sales, Product, Marketing, and CS, and willing to travel for deployments and key expansion

Qualifications

• Mechanical engineer by background with aerospace/defense experience.
• Able to translate engineering problems into business outcomes.
• Experience cross-functional collaboration with Sales, Product, Marketing.

Responsabilités

• Map current-state design review and engineering workflows and define the target-state.
• Lead change management across engineering teams.
• Deploy and tune CoLab's AI capabilities to customer standards.
• Articulate business value, ROI, and impact to stakeholders.
• Expand adoption within accounts across teams and sites.

Connaissances

Strong communicator

Cross-functional collaboration

CAD/PLM tools knowledge

Mechanical engineering background

Industry domain expertise

Outils

CAD/PLM tools

Description du poste

CoLab seeks a Customer Solutions Engineer to bridge product, sales, and customer success in aerospace and defense contexts. You will map current engineering workflows, drive change management, and tailor CoLab's AI tools to customer standards while communicating value and ROI to diverse stakeholders.

Ideal candidates combine mechanical engineering roots with strong communication, able to collaborate across Sales, Product, Marketing, and CS, and willing to travel for deployments and key expansion